Link building for a physical therapy clinic, one earned mention at a time

The front desk already holds the raw material for link building: the chamber roster the clinic joined, the sponsor board at a neighborhood fundraiser, the referring offices that mention the clinic to their own callers. The job is to find where those facts already sit on other sites, then see that each one points back at the matching page of the clinic's own website. We run it for physical therapists and PT clinics only, and only with mentions the clinic can truthfully stand behind.

What a pointer from another site says about a clinic

One site pointing at another is a link. When a chamber's member list shows a clinic's name and address and points at the clinic's own page, that is a small outside statement confirming the clinic sits at the address it gives. A handful of consistent statements like that, written by unconnected sites, can read to a search engine as a sign of a real local business.

Stated that simply, the idea also explains why this work is slow and plain. We would rather place one pointer from a local site that knows the clinic than a heap of pointers from sites unaware it exists. Our link building goes in that order, and each link building task below follows it: places already tied to the clinic first, then a short list of others, and a long list of sites we turn down.

Link building starts from material that is mostly on the clinic floor and in the owner's files already. We find where each mention sits, ask for a pointer to be added or corrected, and keep a log so the clinic can see what exists. The Maps side of local search and the wider search plan have their own pages; this one stays with the pointers.

Six places a clinic can earn a mention without paying for one

  • Membership

    The chamber roster the clinic already sits on

    A member list on a local chamber or business group's site often has room for a profile line and a pointer. We check that the clinic's name, address and phone match its own site, and that the pointer lands on the right page.

  • Sponsorship

    Sponsor lists the clinic already pays for

    A fundraiser or community event that already names the clinic as a sponsor may keep a web page of sponsors. We ask the organizer to connect the clinic's name to the right page. Buying a sponsorship only to get a pointer is not something we suggest.

  • Local news

    Town paper and event calendar mentions

    When a local paper or a community calendar names the clinic, that mention can carry a pointer. We ask politely for it to point at the right page. We cannot make a paper write about the clinic, and we do not try.

  • Referring offices

    Offices that list the clinic as a neighbor

    A referring office may keep a resource page of nearby clinics. The office decides whether and how to list the clinic. We supply the correct page address and a short plain description it can paste, then leave the decision with the office.

  • Details

    One spelling of the clinic's name, street and phone

    Old entries with a former suite number or a second phone line send mixed messages. We track down mismatched entries across the web and correct the ones the clinic can edit, so one consistent set of details sits behind every pointer.

  • Landing spots

    A page worth pointing at

    A pointer needs a good place to land. Service-line pages and town pages written through content marketing give each mention a fitting destination, instead of sending all of them to the home page.

Each kind of mention, split between the front desk and our desk

Site that carries the mentionWhat the front desk can confirmOur part of the link building
Chamber roster the clinic joinedWhether the dues are current and the listing text is the clinic's ownMatch the listing to the clinic site and request the pointer
Sponsor list the clinic fundsWhich events the clinic already supportsAsk each organizer to link the clinic's name to the right page
Town paper or event calendar pageWhich community events the clinic took part inWrite a brief request for the pointer, worded with the owner
Referring office resource listWhich offices have agreed to list the clinicSupply the page address and the plain description the office pastes in
Old listing with a wrong suite numberWhich entries the clinic can still editCorrect each entry and record the change in the log

Four passes from a front desk list to a logged pointer

  1. Walk the front desk through what already exists

    The owner or practice manager lists memberships, sponsorships and referring offices. We search for where each name already shows up online, with a pointer and without one.

  2. Pair each mention with a page worth landing on

    Every pointer gets a destination, whether that is a service-line page, one town's page, or the clinic's main page. If no page deserves the visit yet, we flag it for the writing side instead of pointing at the home page by default.

  3. Draft a short note the clinic sends

    We write the request plainly, and it stays with the owner until the owner is happy to send it. It asks for a pointer to be added or fixed. It offers nothing in return: no money, no gift, no trade.

  4. Log every pointer and recheck the log

    Each mention goes into a log: date found, host site, destination page and current status. We look the log over again from time to time, because sites drop and rearrange pages.

Three ideas about link building a clinic owner may have heard

Overheard near the rackA long list of sites pointing at the clinic is the goal.

What the stack showsA long list of unrelated sites gives the owner nothing to explain to a referring office, and some of those pointers bring risk with them. We keep a short list in which every mention has a reason.

Overheard near the rackA clinic can buy a pile of links in an afternoon.

What the stack showsBuying mentions in bulk is a scheme, and we do not run one. We do not offer money, gifts or trades to anyone for a pointer.

Overheard near the rackLink building is for clinics with a large marketing budget.

What the stack showsThe first sources sit on the clinic's own books: the roster, the sponsor list, the referring offices. How far the work goes depends on how many of those exist, so a solo practice and a two-location group can start from the same sheet.

Five questions the front desk can answer before link work begins

  • Which local groups, rosters or member lists carry the clinic's name today?
  • Which community events or fundraisers has the clinic put its name on?
  • Which referring offices run a resource list that might name the clinic, and has the owner agreed to ask them?
  • Does the clinic's own site match its Maps profile and each older entry on name, street and phone?
  • Who at the clinic approves a note before it goes to an outside site?

If the owner would hesitate to say it to a referring office, it stays out of the note.

Where link building stops and the clinic owner's call begins

We stay out of how a therapist's title, designation or the letters after a name read on any outside site. Those belong to the clinic owner, along with what the state board lets a clinic say, so we copy the clinic's own wording and add nothing to it.

We also steer clear of the shortcuts that sit near this work: paid link schemes, swaps arranged in bulk and listing sites that exist only to hold pointers. A source that cannot be explained to a referring office in one sentence never makes the list.

Link building rarely works alone. It leans on the clinic's pages, its Maps listing and its reviews, so it appears beside review management and next to the website the pointers land on. Where it fits among the plans is something we walk through on a first call, and the posted figures sit under the pricing page.

Questions a clinic owner asks about link building

Can link building alone move a physical therapy clinic up on Maps?

We do not promise a placement. Pointers are one input among pages, listing details and reviews, and the Maps listing has its own page of work under local SEO.

Does the clinic pay another site or give a gift to a referring office for a pointer?

No. We ask for a mention in plain words and offer nothing in return. If an office or a site says no, we leave it there.

What does the front desk see of the link building work?

A short written log with one row per mention, naming the host site, the day it was found, the destination page and whether the pointer is live.

Does a clinic need a chamber membership or a sponsorship before link building can start?

No. Those are only the likeliest sources. A clinic with none still has referring offices, its own name and address entries, and a set of pages worth pointing at, and we start from whatever exists. We never suggest buying a membership or a sponsorship to create a pointer.

Bring the sponsor list and the roster to a first call

Write through the form with the clinic's name and town, and jot down any groups, events or referring offices that come to mind. Keep every patient and visit detail out of it. The form wants three things only, none of them about a patient: your name, an email for the reply and a phone to ring.

Which service lines get racked first?

Name the service lines you want asked about more, the towns your visitors come from and the referring offices near the clinic. Leave out every patient name and every detail of a visit.

Write to the desk about the clinic and its service lines

Say which service lines should draw more calls and which towns the clinic covers. Two or three lines will do. Nothing about a patient or a visit belongs in the note, and a person reads each message.

Choose a weekday, a half-hour start and your zone. At that moment the number typed above is dialed by Ross Cohen, our CEO.

Call time

The time you choose is echoed here.

Only weekday half hours are offered; each shows in the zone chosen above.

Choose the weight, set the pin, start the lift

Talk the clinic over with our CEO on the phone. By the end you know which plate fits, what the first month holds, and what the ad platforms will bill you apart from us.

The cable machine below is an illustration of this page, nothing more.